Refund Policy
GYC Hub helps residents discover local services, listings, and community support. Unless a payment is explicitly collected by GYC Hub, transactions and refunds are handled directly between the customer and the relevant service provider or seller.
Service-provider orders
For orders placed with a listed business, contact that business first using the order confirmation or contact details supplied. The provider's cancellation, return, and refund terms apply to that order.
Payments collected by GYC Hub
If GYC Hub collects a payment directly, contact us within seven days of the payment with your order or request details. We will review the request and, where a refund is approved, issue it to the original payment method where possible.
Community listings
Property, marketplace, and student listings are agreements between users. GYC Hub does not guarantee a third-party transaction and cannot issue refunds for payments made directly to another user.
Contact
For refund support, email sales@gychub.shop with the relevant details.